Join the vibrant team at Charlotte Street Hotel, an integral part of the
esteemed Firmdale Hotels group, where we redefine luxury hospitality with our
unique blend of style, elegance, and personalised service. We're on the lookout
for a dedicated and enthusiastic Waiter who thrives in fast-paced environments
and shares our passion for delivering exceptional guest experiences.
As a Waiter with us, you'll be the face of
our establishment, engaging with guests, and ensuring their dining experience
is nothing short of extraordinary.
Responsibilities:
* Greeting and seating guests with warmth and
professionalism.
* Taking orders accurately and efficiently,
while offering knowledgeable recommendations from our exquisite menu.
* Delivering meals promptly and courteously,
ensuring each dish meets our high standards.
* Handling payment transactions swiftly and
accurately.
* Anticipating and fulfilling guests' needs
promptly and with a smile.
What you Need:
* Previous experience in a similar hospitality
role, demonstrating your understanding of service excellence.
* A keen eye for detail, ensuring every aspect
of the guest experience is flawless.
* A genuine passion for food and beverage, with
a desire to share your knowledge and enthusiasm with guests.
* Strong organisational and communication skills
to thrive in our dynamic team environment.
* The ability to collaborate effectively with
colleagues to ensure seamless operations.
What
We Offer:
* An hourly rate of £16.00 - £17.00 per hour inclusive of
service charge.
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at Design
Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
* Times Best Places to Work 2024
* The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
* Manager of the Year – Helle Jensen – Cateys 2024
* Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
* Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
* Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
* Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren Street - Michelin keys
* The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
* Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here:
If you are ready
to embark on an exciting journey with Firmdale Hotels and contribute to our
tradition of excellence in hospitality, we'd love to hear from you! Apply now
to join our passionate team and be part of something extraordinary.
In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.