Night Owl Location : Salary : £30,466.8 Hours : Average of 42 hours per week, working 4 shifts on, 4 shifts off bet ween 8pm to 8am. About Student Roost Student living is about so much more than just a room, it’s about feeling at home., you will be the first point of contact for residents between the hours of 8pm and 8am. From running onsite events and facilitating late night room viewings to collecting rent and liaising with overseas agents, being busy is what you do best. You’re an important part of our residents’ stay, supporting students who might need to report a maintenance issue, collect a parcel, ask for directions or simply need to chat. Every interaction matters, which is exactly why you matter. What You’ll Be Doing Why Join Student Roost? Safety & Wellbeing Customer Experience & Resident Support Sales & Building Management Events & Community Engagement Operational & A dministration Debt Management Inclusive & Supporting Culture Opportunities for Career Growth Team Experience More Than Just a Job Benefits That Support You – see here for more detail What We’re Looking For : We’re not just looking for experience, we’re looking for the right attitude! Skills & Qualities A P eople P erson – friendly, approachable, and great at building relationships. Confident providing exceptional resident experience, handling enquiries, and resolving issue s. A team player who thrives in a supportive and collaborative environment. Tech savvy – ability to learn new systems quickly and have good knowledge of MS Office. Organised and detail-oriented, with strong communication skills. Comfortable with sales, taking payments, following processes, and keeping accurate records. Resilient, with the a ble to stay calm whilst dealing with complex welfare or anti-social behaviour issues No prior property experience? No problem! We’re looking for enthusiasm, a willingness to learn, and a passion for great customer service. Solutions orientated, with the ability to think on your feet. If you’re passionate about delivering great customer service and want to be part of a team that truly cares, we’d love to hear from you! Please note, successful applicants will be subject to a DBS check. As a Disability Confident Committed Employer, we’re committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you’re looking for a role where you can bring your whole self to work and help create a home away from home for students, we’d love to have you on board. Apply now and take the first step towards a rewarding career with Student Roost.