Job Title: Receptionist / Front of House Team Member
Location: Soccer Zone, Halesowen (B63 2RG)
Hours: Monday to Thursday, 4:30pm–9:30pm
Pay: Competitive hourly rate (based on experience)
About Soccer Zone
Soccer Zone is a vibrant indoor sports venue offering football, darts, and social events for all ages. We're looking for a friendly, organised, and proactive team member to be the welcoming face of our venue during weekday evenings.
Key Responsibilities
* Reception Duties: Greet visitors, check in players, and provide a warm and professional welcome
* Bookings & Enquiries: Manage phone, email, and in-person enquiries. Handle bookings using our scheduling system
* Customer Service: Assist guests with general questions and ensure a smooth experience
* Bar & Kitchen Support: Step in to assist with basic bar or kitchen tasks during busy periods (training provided)
* Venue Presentation: Keep reception and front-of-house areas clean, tidy, and well-stocked
* Team Coordination: Communicate effectively with other staff to ensure smooth operations across departments
Ideal Candidate
* Friendly and confident communicator
* Organised and comfortable using booking systems or basic software
* Able to multitask and stay calm under pressure
* Willing to assist across roles when needed
* Previous experience in hospitality or customer service is a plus
Why Join Us?
* Be part of a lively, community-focused sports venue
* Gain experience across reception, hospitality, and event coordination
* Supportive team and hands-on training provided
* Opportunity to grow into more responsibilities over time
Job Types: Part-time, Permanent
Pay: £16,685.35-£27,945.05 per year
Expected hours: 20 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Life insurance
* On-site parking
Work Location: In person