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Senior administrator

Glasgow (Glasgow City)
Permanent
Heat Recruitment
€34,000 a year
Posted: 30 December
Offer description

Location

Glasgow


Salary

£30000 - £38000


Type

Permanent


Workplace

On-Site


Job Title

Senior Administrator


Location

Flexible (office, hybrid options available)


Salary

Competitive and dependent on experience


Contract

Full-time, permanent


Purpose of the Role

Support advisers and paraplanners by managing complex administrative processes and ensuring a high standard of client service. The role suits someone experienced in financial services who enjoys working independently while contributing to a collaborative team.


Key Responsibilities

* Manage all stages of client administration, including pensions, investments, and protection.
* Prepare and process new business, valuations, and client reports.
* Liaise with advisers, providers, and clients to ensure smooth case progression.
* Maintain accurate client data on internal systems and meet FCA compliance standards.
* Prepare meeting packs and support advisers with follow-up actions.
* Mentor and support junior administrators.
* Contribute to process improvements and help streamline workflows.
* Handle confidential information with professionalism and care.


Skills and Experience

* Experience within financial planning, wealth management, or financial services administration.
* Strong knowledge of pensions, investments, and protection products.
* Excellent organisational skills and attention to detail.
* Confident communicator, able to manage multiple priorities.
* Proficient with Microsoft Office and financial software (e.g., Intelliflo, Xplan, or similar).
* Comfortable working both independently and as part of a team.


Desirable

* Progress toward a CII qualification or equivalent.
* Experience mentoring others or leading small administrative teams.


Whats on Offer

* Competitive, experience-based salary.
* Flexible working arrangements (office, hybrid)
* Professional development and qualification support.
* Generous holiday allowance and company benefits package.
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