This position is for a talented CRM Administrator with a passion for the retail industry and a knack for data management. Located in South Manchester, the role requires the incumbent to manage and maintain the company's CRM system effectively, ensuring high-quality customer experiences.
Client Details
This company is a large-scale, retail-oriented organisation with a focus on the transport sector. With a robust presence nationwide and a team that spans across various cities, they take pride in providing top-tier products and services to their customers.
Description
* Identify areas for system improvements to increase efficiency in the retail process.
* Work closely with the marketing team to create targeted campaigns using CRM data.
* Provide regular reports and analysis to support business decision-making.
* Train team members on the use of the CRM system.
* Ensure compliance with GDPR and other relevant data protection regulations.
* Maintain a deep understanding of industry trends and the company's customer base.
* Resolve any CRM system issues promptly and effectively.
Profile
1. Strong analytical skills with a detail-oriented approach.
2. Excellent communication skills and a team player mentality.
3. Knowledge of GDPR and other data protection regulations.
4. A passion for the retai...