Ready to take your next step as a Care Manager at Our BRAND NEW Horizons Homecare
Lancaster & Morecambe Branch.
Who Are We?
At Horizons Homecare, we're committed to delivering exceptional, person-centred care built on our core values:
Kindness
,
Continuity
,
Punctuality
, and
Family
. We believe great care is only possible when carers have the time, support, and consistency to truly build relationships with clients. Our team is passionate, supportive, and dedicated to helping people live their best lives and our goal is to be the very best provider of both quality care and amazing jobs.
We understand that a lot of pressure is generally put on Care Managers to do things they aren't necessarily experts in, but expected to be experts in everything from Marketing to Strategy, to Finance and even Business We
don't
want our managers to be experts in those areas because we have a team of people in place with those skillsets.
Our Managers
do what they are best at, and solely focus on the quality of Care and the daily runnings of their own branch.
Job Overview
We are seeking an experienced and motivated
Care Manager
to lead our service, uphold our values, and ensure every client receives outstanding care. This is a hands-on leadership role, responsible for service quality, staff performance, compliance with CQC and other regulations, and achieving growth targets. You'll be the key driver of our success by supporting staff, maintaining high standards, and ensuring smooth, efficient operations with the support from other Managers and Directors.
Responsibilities
* Lead and inspire the care team to deliver the highest quality of service.
* Ensure compliance with CQC regulations and evidence "Outstanding" practice.
* Oversee safe recruitment, onboarding, training, and performance monitoring of staff.
* Manage safeguarding, complaints, and operational problem-solving.
* Monitor and maintain client quality assurance, care reviews, and service delivery.
* Review and update company policies and procedures at least annually.
* Work within the leadership team to achieve company objectives.
* Manage the daily branch operations to the highest standards.
Skills & Experience Required
* Proven experience in a senior role within the homecare industry.
* Previous involvement in CQC inspections -
ideal
* Strong leadership, organisational, and problem-solving skills.
* Excellent communication and IT skills.
* Ability to work in a fast-paced environment with a warm, positive approach.
* Willingness to participate in the on-call rota (shared evenly).
Salary & Benefits:
* £28,000 starting salary
(Expected OTE: £50,000+)
* Un-capped bonus scheme for managers
* Funded qualifications
* Long-service awards
* Opportunities for further career progression.
If you don't have all of the experience required, it
isn't crucial.
We are looking for a leader who also has the potential to learn, lead, and succeed.
If you are a compassionate leader who shares our values and has the skills to run a high-quality, compliant, and growing service, we'd love to hear from you. You will have the chance to work alongside our Directors in the role where they will handle the technical aspects of web, development, advertising & marketing & policy so that you can focus on being the leader.