Overview
CAR-T SFDC IT Analyst role at Johnson & Johnson Innovative Medicine, located in Europe.
Job Description
The EMEA Advanced Therapies Product Group is recruiting a CAR-T SFDC IT Analyst. This role is responsible for translating business needs into design specifications and user stories for the SFDC Health Cloud instance of the regional CAR-T digital platform. The analyst will provide an optimal solution design and will follow up on the delivery within the squad. The CAR-T digital platform combines multiple off-the-shelf and custom-built solutions to deliver a reliable and streamlined commercial experience for our customers across the patient and cell journey. The platform is being rolled out throughout Europe and needs to support compliance with various requirements and support different delivery models.
Key Responsibilities
* Understand user needs and translate them into detailed requirements for the SFDC Health Cloud solution squad
* Collaborate across teams to build use cases; write, manage, and clarify user stories, visualization, and process flows. Drive and improve user experience
* Work with cross-functional teams to solve complex challenges and ensure the platform meets business needs
* Communicate with different stakeholders at different levels in the organization, follow up on user stories with developers and testers, and manage dependencies with relevant squads
* Support the creation of test scripts and participate in User Acceptance Testing as needed
* Apply compliance requirements within scope of responsibility; ensure SDLC documentation, system configuration and compliance activities are up to date as required
Qualifications
Education: Master’s or bachelor’s degree and a minimum of 2 years of experience in the world of technology
Experience And Skills
Required:
* SFDC experience is required. Knowledge of SFDC Health Cloud is an asset
* Hands-on knowledge in enhancing business processes with a focus on user experience
* Strong problem-solving skills with ability to accurately analyze situations and design solution proposals
* Ability to work independently while staying aligned with team’s objectives. Excellent teamwork and collaboration in cross-functional teams
* End-to-end thinking and curiosity about the big picture
* Passionate to stay up to date with current trends, best practices and new technologies
Preferred:
* SFDC certifications
* Knowledge of system integration technologies (especially API)
* Experience in Life Sciences or another regulated industry
* Knowledge of Cell and/or Gene Therapy technologies is a nice-to-have
Other:
* Good communicator in English (written and spoken)
* Up to 10% travel
Additional Details
Employment type: Full-time
Job function: Information Technology
Industries: Pharmaceutical Manufacturing
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