PurposeofJobCustomerEmploymentSupportOfficer
CustomerEmploymentSupportOfficerTodeliverfrontlineadviceandguidanceservicetothoseseekingemployment. TomaximiseonGLLaBsPaymentbyresultscontractsthroughtheachievementofProgrammetargets. Tocarryoutindividualonetoonediagnosticinterviews,actionplanningandtrackingandrecordingalloutcomesalongthecustomerjourneytosustainableemployment
Summaryofmainduties&responsibilitiesCustomerEmploymentSupportOfficer
1. CustomerEmploymentSupportOfficerResponsibleforprovidingafrontlineadviceandguidanceservicetoworklessresidentsandotherjobseekerswhoareeligibletoaccessGLLaBservices.
1. Responsibleforcarryingoutindividualonetoonediagnosticinterviewsanddeliveringinformationadviceandguidance(IAG)inordertoidentifybarrierstoemploymentandemployment&skillgapsandtodevelopindividualpersonaldevelopmentandemploymentandskillsactionplans.
1. CustomerEmploymentSupportOfficerResponsiblefordeliveringahighqualityserviceinlinewithexternalfundingorPrimeContractorrequirements.
1. EnsuringthatallGLLaBand/orothercorporateemploymentprojectsprogrammesaredeliveredinlinewithagreedprofileoutputsandoutcomesandensuringeffectivecontributiontoindividualandteamtargets.
1. Responsiblefordevelopingandmaintainingreferralnetworksandobtainingupto-dateinformationonawiderangeofservicesofferedbycomplementaryspecialistpartnershiporganisationstosupportther...