General information Reference 009840 Publication start date 10/11/2025 Job description IT Post description Support Technician Division Head Office - IT Title Contract IT Support Technician Contract type Temporary Full Time Location United Kingdom, Scotland, Head Office Location Citypoint 2, 25 Tyndrum Street Glasgow, G4 0JY Number of positions to be provided 1 Employment Details Contract hours 40.00 About the role The Role At GAP Group, we're looking for a hands-on IT Support Technician to join us on a 3–6 month contract and play a key role in keeping our tech running smoothly. If you're detail-oriented, proactive, and love working with hardware, this is your chance to make an impact. This isn't just another IT support role — it's your opportunity to take ownership of a critical project, ensuring our team has the tools they need to perform at their best. What You'll Be Doing • Building and configuring laptops and mobiles/tablets to company specifications • Installing and updating operating systems and essential software • Performing hardware checks and troubleshoot issues before deployment • Maintaining accurate records of devices and configurations • Collaborating with the IT team to ensure smooth rollout and support About You What We're Looking for • Previous experience in IT support or hardware configuration • Strong knowledge of Windows 11 • Excellent attention to detail and problem-solving skills • Ability to work independently and meet deadlines • A customer-focused mindset with clear communication skills • Exposure to Microsoft Intune and Autopilot About Us About GAP and What We Offer You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means: • More investment in our equipment than anyone else in the industry, so you work with the best tools in the game • Remaining fully independent, which lets us make agile, long-term decisions that support your success • Offering real career growth, training, and development from day one • Support that values you – from generous holidays to Life Assurance and Health & Wellness Support If you're ready to roll up your sleeves and help us deliver top-quality tech solutions, we'd love to hear from you! Apply now by uploading your CV and completing our short application — we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings—regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform