Overview
Role: Quality and Improvement Manager at ScottishPower. Location: Prenton. Salary up to £55,000 per year. Full Time / Permanent.
What You Will Be Doing
In this pivotal role, you’ll design and implement strategies that elevate operational performance, ensure compliance with regulatory standards, and unlock innovation across our network. You’ll lead quality assurance and continuous improvement to shape how we deliver for millions of customers, with focus on safety, sustainability, customer value, and cutting-edge processes.
* Designing and leading a quality framework aligned to ISO 9001, improving customer service and CI/CML outcomes.
* Leading continuous improvement initiatives.
* Coaching the team, building a high-performance culture focused on safety, collaboration, and accountability.
* Monitoring KPIs, supporting regulatory submissions, and leading audits and compliance reviews.
* Collaborating with internal teams and external stakeholders to deliver data-driven improvements.
* Supporting operational change and contributing to emergency planning.
* Driving governance and safety by managing non-conformances and embedding corrective actions.
This is your opportunity to lead with impact, elevate standards, and shape the future of energy operations.
What You Will Bring
We’re seeking a confident, strategic leader with deep expertise in quality, performance, and operational excellence—ideally within the energy or utilities sector.
* Sharp analytical skills, tech-savvy with data tools, and a proactive mindset for driving change.
* Excellent communication, stakeholder engagement, and team leadership abilities.
* Proven experience in quality management, compliance, and performance delivery across Transmission, Distribution, or Generation.
If you’re ready to lead with impact and shape the future of energy operations, we want to hear from you.
What’s In It For You
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
Benefits
* 36 days annual leave
* Holiday Purchase – extra annual leave
* Share Schemes
* Payroll Giving and Charity Matched Funding
* Technology Vouchers
* Electric Vehicle Schemes
* Cycle to Work scheme and Public Transport Season Ticket Loans
* Healthcare benefit options including Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
* Life Assurance (4x salary)
* Access to Savesmart financial wellbeing support
* Shopping, leisure, restaurant and gym discounts
Why SP Energy Networks SP Energy Networks is part of the Iberdrola Group, a global utility leader advancing toward Net Zero by 2044. We invest in our transmission network to support renewable energy growth and offer career opportunities across our business in a diverse, inclusive environment.
Inclusion, diversity, and a social purpose are at the heart of everything we do. We are committed to providing reasonable support or adjustments in recruiting processes for candidates with disabilities or other needs. If you need support, please reach out to careers@scottishpower.com.
Mobility Please note immigration requirements apply where applicable. ScotlandPower will support necessary immigration requirements where required.
Important Advert will close at 23:59 GMT the day before the Job Posting End Date. November-7-2025
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Quality Assurance
* Industries
* Utilities
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