Job summary
An exciting opportunity has arisen to join the MHSOP Scarborough Community Team, the team support individuals and families within the community, you will work alongside a multi-disciplinary team to provide high quality care to those accessing the service. Within this role you will have a good knowledge of local services within the area, support individuals into the community. You will need to be able to communicate well with a wide range of individuals, adapting your communication style according to individual need in a responsive and caring manner.
We are looking for people who can work relatively independently but will be supported regularly both clinically and managerially, supervision and support with professional development.
As a team we are committed to new ways of thinking which will allow continual improvement the wellbeing of those accessing our service.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
Band 3 Community Support Worker is an essential clinical role required to deliver care as delegated by registered clinicians, including group work. This CSW post will contribute to consistent provision delegated non-pharmacological intervention and monitoring of mental and physical health; also enhancing communication about patient progression and increased needs to ensure responsive, appropriate support from within the small multidisciplinary team. The CSW's have an essential role to play in supporting Care Home Connections work to ensure positive working relationships and effective joint working between services.
Their agile approach allows them to link with Duty and Key Workers, respond promptly with low-level advice and interventions to reduce carer stress, and escalate concerns for deteriorating patients to prevent care breakdown and support the team to deliver prompt care that can help to avoid unnecessary hospital admissions. They have extensive knowledge regarding community resources for patients, family and carers to support individuals to stay connected. CSWs also underpin the delivery of the team's Physical Health Clinics, which cover patients under both the Memory Service and CMHT. They provide timely physical interventions such as phlebotomy and ECGs, ensuring safe monitoring during medication changes and early detection of health concerns. This role is fundamental to the smooth operation of the MDT and the delivery of core clinical pathways.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Details
Date posted
15 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-NYM-082-25-A
Job locations
Cross Lane Hospital
Cross Lane
Scarborough
YO12 6DN
Job description
Job responsibilities
The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person Specification
Qualifications
Essential
1. Diploma in Health and Social Care level 2 or equivalent
2. Care Certificate
3. Key skills in Literacy and Numeracy level 2
4. Successful completion of Trust's full HCA Framework within 6-month probationary period
Experience
Essential
5. Previous experience as a Band 2/3 HCA or equivalent in a care environment
Desirable
6. Previous experience of working with people with mental/social health needs or learning disabilities
Knowledge
Essential
7. Person centred care