Department Purpose:To raise funds for Oxfam’s work and promote Oxfam’s values through the shop network.Job Purpose:Working under the direction of the Shop Manager, the Deputy Shop Manager will be responsible for sales and profit at the shop, customer service, store operations and supervising a team.The Deputy Shop Manager will also be responsible for achieving retail targets by driving sales and delivering excellent customer service to customers.
Responsibilities
* Work with the Shop Manager to maximise profitability by; actively encouraging the public to donate goods, efficiently manage the stock room to maintain sufficient stock availability on the shop floor and ensure it is sorted, processed and rotated.
* Assist the Shop Manager to recruit, train, supervise and plan for the development of the shop team, including sufficient volunteers/placements to ensure adequate cover.
* Comply with Oxfam's Health & safety and financial policy and procedures.
* Customer service complying with high retail standards, utilising appropriate technology and integrating with local community networks
* Work with the Shop Manager to ensure the shop is open and operating effectively for minimum of six days per week including bank holidays when required.
Skills and Qualifications
* Proven track record of supervising and motivating a diverse team
* Experience in a retail environment including customer service focus and a hands-on approach
* Right to work in Northern Ireland/UK
Further Information
To apply email your CV to the employer.
Vacancy ID 1762235 Job Sector Retailing, Wholesaling and Purchasing,General Management Area Co Down Location Holywood, 10-16 Church Road Salary £28,392 per annum No. vacancies 1 Contract Type Permanent Weekly hours 40 Published date 26/02/2026 Closing date 18/03/2026 Worktime To be confirmed.
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