Digital – Data Engineering Apprenticeship (Level 5)
Location: Birmingham
Salary: £23,810
Team: Consumer Digital – Identity
Start date: 7th September
Apply by: 18th March 2026
Help shape the future of secure digital identity for millions of customers.
About The Team
We are the Identity Team within Consumer Digital. Our mission is to provide customers with the most secure and trusted digital identity in the UK, enabling a common framework for verification and validation across all channels, a single view of all products and services, and a reliable platform used across BT Group. You’ll join a team responsible for data accuracy, resilience, and the integrity of identity services across BT.
About The Role
This role sits within our software engineering team, focusing on data models, integrations, and platform stability. You’ll learn how identity data flows between systems, how to analyse and improve data quality, and how to support the team in identifying issues before they impact customers.
* Working with experienced engineers, architects, and product specialists, you’ll help us:
* Understand where data gaps or quality issues exist
* Identify the root cause of problems within data workflows
* Improve how data is used across the Identity platform
* Explore how AI can be used to enhance data integrity and reduce risk
What You’ll Be Doing
* Work with data models to understand how identity information is structured and used.
* Investigate data issues, identify root causes, and support fixes.
* Analyse data flows to understand gaps, risks, or inconsistencies.
* Use AI tools to help improve data quality and strengthen platform stability.
* Collaborate with engineers and stakeholders across the Identity and wider Digital teams.
What We’re Looking For
We’re looking for someone who’s curious, eager to learn, and passionate about solving problems. As a Data Engineering Apprentice, you’ll study for the recognised apprenticeship of Data Engineering Level 5.
Duration: 24 months programme
Qualifications
* 5 GCSEs at grade 4–9 (C or above), including Maths, English, and Science, or SCQF Level 5.
* 2 A Levels at BB or above (or equivalent) in STEM subjects such as IT, Data, Engineering, Computer Science, Maths, or Physics.
* Full UK Right to Work for the duration of the scheme. Sponsorship is not offered.
Skills That Will Help You Succeed
* Able to analyse data and spot patterns.
* Familiarity with AI tools or platforms.
* Able to explain technical issues clearly to non‑technical audiences.
* Good stakeholder management and communication skills.
* Understanding of data integrity and why it matters.
* Awareness of database systems and SQL basics.
* Understanding of cloud platforms (or willingness to learn).
* A desire to learn, develop, and grow your skills.
What’s in it for you?
* Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
* Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market‑leading paid carer’s leave, up to 2 weeks off for carers.
* Enhanced women’s health support.
* Support in carving your own career path – we’ll help you achieve the career you want.
* Volunteering days to give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
Ready to Apply
It’s easy to apply online; just tell us about your details and current education. You will then complete five text‑based questions and one video‑based question. If successful, you will attend an in‑person assessment centre and have the chance to ask any questions you might have.
Internal candidates will have to accept the terms and conditions of the Graduate role, including salary and benefits.
BT Group will never ask for payment during recruitment. All genuine BT Group communications come from @bt.com or jobs.bt.com. Our Security and Legal teams are investigating and working with the authorities to stop any fraudulent activity.
Let’s look out for one another and keep our job‑seeking community safe. We look forward to receiving your application!
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