Job Overview
Hotel night shift leader at J D Wetherspoon — The Castle Hotel, Ruthin. Salary £13.50 per hour. Closing date: 12-09-2025.
Responsibilities
* Maintain excellent standards of customer service at all times, with attention to fire safety.
* Ensure delivery of CQSMA standards: cleanliness, quality, service, maintenance, and atmosphere.
* Oversee the safe running of the hotel overnight, handling reservations and enquiries.
* Complete hourly security checks and be responsible for evacuation in case of emergencies.
* Complete the duty manager logbook and report all accidents and incidents; adhere to licensing laws, trading standards, customs & excise regulations, food hygiene, health & fire safety requirements.
Qualifications and Skills
* Professional and well-presented with good conversational English and a strong customer service focus.
* Ability to communicate with people at all levels; self-motivated and enthusiastic.
* Capable of handling pressure and managing emergencies or conflicts calmly.
* Fixed place of residence reasonably close to the pub; proof of right to work in the UK.
* Must be over 18 to work in our hotels; alternatives may exist for younger applicants (kitchen or floor staff vacancies).
Hours and Schedule
* Hours per week: 14
* Monday to Sunday: Flexible, with start times around 6:00
Employer Note
Wetherspoon promotes an inclusive working environment where everyone is welcome. We aim to ensure staff feel comfortable being themselves and provide the skills and knowledge needed for a great career with us.
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