The secretarial team is responsible for dealing with all clinical correspondence and related queries. At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant. Major duties and responsibilities: Secretarial Duties: Typing of all medical correspondence from the GP partners or locum GPs to hospital consultants, outside agencies and other bodies and handling any related queries in a timely and efficient manner. Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.
Record all contact regarding patients on the clinical system. Complete fast track referrals via the ERS system. Complete e-referrals and code accordingly. Check for, chase up and action e-referral rejections.
Chase and follow up requests from patients and clinicians. Docman and SystmOne tasks to be actioned in a timely manner Re-routing of bloods to other GPs to be actioned twice daily Telephone contact with outside agencies. To perform any other task as required, appropriate to the role of a medical secretary. Provide other administrative cover as required.