Salary: £50,000 - 60,000 per year Requirements: Hands-on experience with MS Dynamics CRM across various end-to-end projects Strong stakeholder management skills Ability to understand data, troubleshoot issues, and suggest suitable solutions Eye for detail with an analytic approach to problem solving Ability to manage workload, prioritizing key tasks and meeting agreed targets and deadlines Responsibilities: Gather stakeholder requirements and create technical/functional specifications for the development and functional teams Take ownership of the system and explore ways to extend the platforms capabilities Provide tailored technical and functional support to users, managing requests and troubleshooting as needed Collaborate with System Developers to ensure quality, project progression, and product alignment with specifications Technologies: CRM Support Office 365 More: We are an established End User in West Yorkshire searching for a D365 CRM Manager to become our in-house specialist and drive the evolution of our Dynamics 365 platform. We offer a competitive starting salary of up to £60k, a flexible hybrid working model with two days a week on-site, excellent professional development opportunities, enhanced pension contributions, life assurance, and more. last updated 4 week of 2026