DaaS Improvement Programme Director
We are currently hiring for a DaaS Improvement Programme Director to join one of our Insurance clients on a 6-month contract.
Inside IR35 - Hybrid
Experience
1. 10+ years' experience delivering complex, large‑scale global technology programmes, including transitioning services into stable BAU operations; experience in device management is strongly preferred.
2. Demonstrated experience leading programmes in lean teams, with a hands‑on approach alongside clear programme accountability.
3. Proven leadership of global Technology teams within complex matrix organisations, including influencing without direct authority.
4. Significant experience in vendor and partner management, including commercial negotiation and performance management.
5. Strong understanding of modern device management technologies and end‑to‑end device lifecycle management.
6. Proven experience working with ServiceNow in an operational or IT service management context.
7. Experience operating within risk, compliance, and audit frameworks in regulated environments, both internally and with external partners.
8. Strong familiarity with ITIL/ITSM practices, service management, and operational governance.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.