Full time - Reception/Concierge officer - Hawthorn East - Salary 72K Base pay
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Would you like to help us make our world a safer place?
Right now somewhere around the world, someone’s most important assets are being monitored and protected by our Securitas Team. From maintaining a safe environment in supermarkets or monitoring alarms, through to protecting small business and construction projects, our Security Officers play an integral role in making people feel safe.
If you are passionate about safety, customer service, securing people, property and assets, working with systems, talking on the phone, and working with a diverse team we encourage you to apply.
About the Business
Securitas is the leading global security company with operations in 58countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words:Integrity,Vigilance, andHelpfulness.
About the Role
Our client is a High Profile Retail Brand located in Hawthorn East. Their busy head office location requires the services of ahighly skilled Security Receptionist/Concierge to manage the front of house of the office space.
The Security Receptionist/Concierge at this location plays an important role in the safety and security of the site.As the first point of contact visitors and staffhave when entering the facility, the Security Receptionist/Concierge at this location needs to leave a lasting impression of exceptional customer service.
The successful applicant will work a Monday to Friday day shift roster, 8 hours per day. Job Location : Hawthorn East / Burnley
General Role Requirements/Responsibilities:
* Take ownership of the reception/concierge service
* Greet and process visitors/contractors
* Provide excellent customer service to employees
* Deal with queries from customers/visitors and employees
* Interact with all levels of management and employees
* Monitor CCTV system
Skills, Experience and Requirements:
* Hold a current Victorian Security licence
* First Aid Certificate (HLTAID011 and HLTAID010) andCPR Certificate(HLTAID009)
* Maintain a clean and professional appearance at all times
* Excellent communication and interpersonal skills
* Experience with computer software/systems i.e. Microsoft Suite, Visitor Sign in system etc
* Excellent organisational skills
* High attention to detail
* Proficient in working within a team environment and independently
* Excellent multi-tasking and customer service skills
* Ability to take initiative
Benefits of Joining Securitas
* Career growth opportunities within a global company
* Access to Securitas rewards
* Professional uniform provided
At Securitas, we’re committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.
Ready to Join Us?
If you meet the above criteria, click “Apply” to submit your updated resume. We can’t wait to welcome you to the Securitas family!
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Your application will include the following questions:
Are you an Australian Citizen? Do you hold a current security licence? Do you hold Australian Security Clearance? What type of clearance do you hold? Is your First Aid/ CPR certificate updated? Which of the following statements best describes your right to work in Australia? What Days are you Available? Have you previously been employed at Securitas Australia? Who is your Current Employer? What is your current role title? What is your current work status?
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