About the Post
The Post Holder will be responsible for maintaining excellent standards of cleanliness on the ward, maintaining stock levels and completing regular stock-take audits, ordering Ward supplies, providing refreshments to post-op patients, daily/weekly checks as per infection control guidelines. Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Key Responsibilities
* Assist in monitoring and maintaining cleaning standards on the ward ensuring general and specialist equipment are cleaned as policy.
* Ensure the ward is safe and tidy at all times by dealing swiftly with spillages and removing clutter.
* Check that notices/boards are tidy, and that signage meets the required standard.
* Maintain the upkeep of patients' bed areas ensuring specialist cleaning of surfaces, furnishings and isolation nursing areas are cleaned appropriately.
* Ensure the areas where food and beverages are served are clean and pleasant.
* Respect the privacy and dignity of patients whilst carrying out household duties and also maintaining the safety of patient's property and belongings.
* Assist patients to order food ensuring special requirements are taken into account so that dietary needs are met.
* Ensure that patients are given hand-washing facilities before serving food and beverages.
* Prepare and serve hot and cold drinks and food as requested, coordinating extra.
* Serve meals in conjunction with the Nursing Team ensuring patients intake is known and checking all food and beverages are served at the correct temperature according to food hygiene regulations.
* Ensure patients have any assistance they require to eat and drink, monitoring intake and reporting to the Ward Nurse.
* Ensure patients whose fluid intake is not medically restricted have access to fresh water.
* Ensure the ward kitchen is clean at all times, checking refrigerated food is labelled and shelved as policy.
* Wash equipment/utensils used in preparation and serving of food and beverages.
* Liaise with Estates and Works Departments in respect of all maintenance issues.
* Plan the transport and disposal of clinical, domestic and confidential waste as per policy.
* Check the ward has sufficient stock to meet the patients and staff needs.
* Complete daily checking of equipment and returning of equipment no longer in use for reprocessing or storing safely in the correct place following decontamination, logging any defects.
* Maintain a cleaning and checking programme of all beds and mattresses in line with the policy.
* Evaluate the monitoring of the service delivery especially related to cleaning, food, linen and the environment at the agreed frequency informing the Ward Manager of outcomes so that action plans can be taken if needed.
Key Working Relationships
* To communicate effectively with all members of the multidisciplinary team to ensure safe and high-quality care is provided to all patients.
* Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.
Responsibilities for Human Resources
* Adhere to Trust Policies, Procedures and Guidelines.
* Ensure compliance with Mandatory training requirements in accordance with Trust Policy.
Recruitment Information
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Benefits and Commitment
Continuous Service: WWL has signed up to the Greater Manchester Continuous Service Commitment and will recognise your continuous or 'unbroken' service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.
Application Details
We wish to appoint a housekeeper to join our 28 bedded ward within the Division of Specialist Services, who has a 'can-do' approach, enthusiasm, high standards and understands the importance of a clean, well organised, equipped clinical area. The post is on a permanent basis for 30 hours per week with a shift pattern of Monday to Sunday. Please note candidates will be required to present original certificates for qualifications at interview stage.
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