Worldwide Travel Specialist
Location: Swansea
Salary: £23,800 to £26,000 plus uncapped incentives + bonuses
Hours: 37.5 hours per week (option for 30-hour, 4-day contract)
Work Pattern: 5-day rota Monday to Saturday
Our client is a leading independent tour operator in the South West, providing a customer focused travel service that offers personalised, high value holidays. Their customers are time-poor individuals who appreciate expert guidance, seamless service, and personalised travel planning to create stress free and memorable experiences. Unlike online travel platforms, they offer face-to-face, video, and phone appointments, ensuring every customer speaks to a real, experienced travel expert.
The Role
As a Worldwide Travel Specialist, you wonʼt just be booking holidays – you will be crafting experiences that customers rave about for years. You will need to be versatile, curious, and committed to going beyond the obvious to deliver the best.
Key Responsibilities:
Think beyond the basics and research and create unique travel experiences tailored to each customer.
Provide exceptional customer service via face-to-face, phone, and video consultations.
Use your expert travel knowledge to offer honest, tailored recommendations.
Build long-term customer relationships, ensuring repeat bookings and referrals.
Handle all aspects of bookings, including flights, accommodation, transfers, excursi...