Job Description
Senior Insurance Support Executive
Location: CheltenhamContract: Full-time, PermanentWorking Pattern: 4 or 5 days per week, with up to 2 days working from home (including Fridays)
Overview
We are proud to be exclusively supporting a respected Cheltenham-based Insurance business as they seek an experienced and highly organised professional to join their team. This new role is ideal for someone with strong knowledge of the insurance sector and a background in providing senior-level client support.
The successful candidate will play a key role in supporting the business through high-quality administrative, technical, and client-focused work.
Key Responsibilities
* Manage new business opportunities and renewals
* Provide comprehensive administrative and technical support while liaising effectively with the wider team.
* Handle incoming enquiries for new and renewal business via email and telephone.
* Prioritise daily tasks and ensure timely completion of all time-sensitive activities.
* Draft responses to external correspondence and assist with managing the email inbox.
* Obtain new business quotations and support renewal processes directly with insurers and underwriters.
* Prepare and review client documentation to ensure compliance with company standards.
* Check policy documents, schedules, and claim files for accuracy Skills & Experience Required
* Previous experience within the insurance industry is essential.
* Proven background in providing senior-level client support.
* Excellent written and verbal communication skills.
* Positive, enthusiastic approach to working in a specialist insurance market.
* A collaborative team player with a friendly, confident manner.
* Ability to work independently, using initiative to make decisions when required.
* Strong organisational, time-management, and multi-tasking abilities.
* Proficient IT skills, including MS Word, Excel, PowerPoint, and Outlook.
* Confident communicator able to liaise at all levels internally and externallyFor immediate consideration to this fantastic opportunity - please apply now!