Operations Associate - Fashion Retail
If the following job requirements and experience match your skills, please ensure you apply promptly.
Operations Associate - Fashion Retail
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 4 months.
The pay rate on offer is £23 - £24 per hour (via PAYE).
The client is a multinational high-street retailer.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
* Brandhypercare
o Ensure brands are onboarded correctly to our ways of working and processes
o Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries
* Cross-functional integration & change delivery - drive structured problem-solving and ensure actions are delivered
* PO and pricing validation controls:
o Identify whether discrepancies are system driven, training driven, or discipline driven.
o Recommend and implement improved validation controls to prevent SRNI issues.
* Data integrity controls:
o Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing).
o Define 'what good looks like' for product set up post integration
* End-to-endBuyability and availability oversight
o Map e2e process and establish a cross functional view of buyability blockers and systemic failure points
* Query log reduction and process stabilisation:
o Diagnose why query lines remain high and where bottlenecks sit
o Work with Buying & Merchandising and Ops to clear backlog
o Recommend process or automation changes to prevent re-accumulation
* SRNI process strengthening for transition:
o Ensure Buying & Merchandising team is fully equipped to manage SRNI (Stock Received Not Invoiced) during and after transition
o Define transition process
o Identify and close gaps in data, process or capability
xsngvjr
* Ad hoc business analyst support for integration project activities
Key skills and experience
* Comfortable operating across functions and driving change
* Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.)
* Strong problem-solving skills, attention to detail and ability to map end-to-end processes
* Self-starter. Ability to multitask, prioritise, and manage time effectively
* Strong collaboration, communication and stakeholder management skills
* Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel
* Experience using Netsuite or RITHUM CommerceHub is a plus (not essential)