LLOYDS BANKING GROUP is seeking a Senior Manager – Conversational Banking Transformation to lead a pivotal change in digital customer service. This role will be instrumental in shaping Conversational Banking into an AI-enabled capability, serving millions of clients.
The ideal candidate will have extensive experience in leading large-scale transformations and enhancing customer journeys. A hybrid working pattern is offered, along with a variety of benefits including generous pension contributions and performance-related bonuses.
#J-18808-Ljbffr