· Carry out weekly stock take of goods delivered for from production site.
· Allocate shifts to your team.
· Supervise the branch to ensure the most optimal system of operating.
· Direct the ways of worker training in the areas of safety, job functions and practices of retail.
· Constantly observe and analyse the quality of carried out practices to ensure compliance with Company policies and specifications.
· Creation and execution of daily, weekly, and monthly schedules
· Striving to reduce expenses and increase revenue of the branches.
· Maintaining hygienic conditions for both employees and the kiosk.
· Implementing all the company’s procedures and policies.
· Communicating any problems or obstacles to the Line manager.
· Monitoring productivity rates, standards, and quality control.
· Training and coaching team members, striving to constantly increase productivity.
· Implementing safety, health, environment, and quality requirements.
· Liaising with the production team to ensure the stock required is ready and delivered when required.
· Liaising with the Sales Manager to ensure the highest standard of the sales practices are carried out within the branch.
· Providing consultation and guidance to team members to ensure the highest level of customer service.
· Ensuring sales targets are met, monitoring the budget and motivating staff to attain objectives.
· Maintaining detailed records and reporting all branch activities and operations, including the performance of employees, on a weekly and monthly basis.
· Communicating and collaborating with Customer Services Manager to resolve and reduce complaints or issues and receiving the feedback openly and communicating it with the team.
· Carry out extra duties as requested by Line Manager.
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