Commercial Administrator 28k per year Based in Braintree Ideally aviation industry experience Due to growth our client have an exciting opportunity for a Commercial administrator. Main Job Tasks and Responsibilities You will handle every aspect of managing the administration and customer service processes required to deliver end to end service to some of the biggest airline companies in the world. Main job Tasks and Responsibilities Regular liaison with our Aviation Partners to manage, track and progress the maintenance and repair of airline components Flag up any supply issues such as shortages or delays and liaise internally with the Purchasing, Planning and Engineering Team Leaders to progress works to agreed deadlines Accurately input information into our inhouse database systems (Aerotrack) Identify and implement processes to improve quality of service and productivity Handle any customer service issues and complete general administrative duties Respond to Customer questions. Supporting team members with their roles and to provide cover with annual leave (Sales, Estimating, Purchasing) Answering incoming/external phone calls Researching the cost of items such as parts and labour. Establishing and maintaining relationships with Technicians, Buyer, Sales and Admin Team members internally as well as with external aircraft operators and customers. Education and Experience GCSE or equivalent. Ideally 2 years’ experience in an Aerospace Engineering company. knowledge of planning, monitoring and managing workloads to achieve production targets knowledge of office administrative procedures. proficient in relevant software applications. Employee Benefits Competitive Salary. Annual Profit Share Scheme. Overtime paid at 1.5 times hourly rate. 31 days holiday including Bank Holidays. Monday to Friday. Working hours: 8:00-16:30. Nationally recognised Training provided and career development opportunities. Company Uniform Provided and all necessary PPE. Employee Assistance Programme. Please send your CV for immediate interview to shelley@mpi.ltd.luk