If you’re looking for a long-term career with a well-established company who will return your hard work with amazing company benefits and fantastic progression opportunities this is the right choice for you.
What Service Advisors are offered:
* Full Time / Permanent
* Monday to Friday 8am – pm
* No Weekends
* Staff perks - Days out at the races, summer parties
* Free on-site parking
Key Tasks of a Service Advisor:
* Answering the telephone & dealing with customer enquiries.
* Dealing with customer enquiries on the Service Reception counter.
* Liaising with the team of technicians.
* Managing the shifts work load in accordance with customer expectations.
* Managing service bookings on day to day basis
* Assisting with managing the collection and delivery driver diary
* Helping to move vehicles in the yard when required to do so
* Liaising with Subcontractors to arrange works and chasing when required
* To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner
Requirements of a Service Advisor
* 3+ years experience within an Automotive Service Advisor position or similar role within the automotive industry
* Must have a valid UK driving licence
* Must have an eye for detail and able to use various Microsoft packages and Outlook
* Have excellent customer service skills