1. JOB DESCRIPTION
Job Title: Deputy Fleet Manager
Reports To: Fleet Manager / Contract Manager
Location: British Embassy Baghdad. The post holder may be required to travel to other project locations at the request of the Project Manager.
Key Result Areas: Delivery of high‑quality fleet services, ensuring client and customer satisfaction across all areas of responsibility and throughout all aspects of contract service delivery.
Rotation: 4 weeks on / 8 weeks off (cover for Fleet Manager)
Rotational Leave and Flexibility: The rotational leave pattern must remain flexible to meet project requirements and may be subject to short‑notice change in emergency situations. A high degree of flexibility is therefore essential. In circumstances outside of OSS’s control, including but not limited to security restrictions or public health emergencies (e.g. COVID‑19), travel may be restricted. This may result in extended periods in Baghdad or an inability to deploy as planned. Such circumstances will be managed on a case‑by‑case basis
2. Qualifications, Experience and Skills
Minimum of an NVQ 3 Motor Vehicle Maintenance/Mechanical Engineering or City & Guilds Motor Vehicle Technician’s Certificate - Part 3, Motor Vehicle Craft Studies - Parts 1, 2 and 3
IOSH qualified or suitable H&S Qualification
LOLER qualified
Be highly motivated, strong, confident and articulate. Be client facing and have good people skills and a sound communicator.
Have a proven track record in the management of a team in a busy and demanding environment.
Substantial knowledge of the principles and construction of motor vehicles and the working of the major components. A thorough understanding of the operation and testing of petrol and diesel engines, both normally aspirated and turbo charged. Has a comprehensive knowledge of the operation, testing and repair of vehicle electrical/electronic systems, both hydraulic and pneumatic, have substantial knowledge of automotive air conditioning systems.
The Deputy Fleet manager will have a minimum of 5 years’ experience in vehicle fleet management at all levels.
Experience of managing armoured and soft skin vehicle & plant fleets in a hostile environment from both security and geographical perspectives. Specific experience will include: Armoured vehicle ECM power systems, Bobcat, JCB & Mercedes-Benz Minibuses,
Planned and reactive maintenance management, including scheduling major servicing & minor refurbish/regeneration programs.
Armoured vehicle maintenance, particularly up-armoured civilian vehicles such as Toyota Landcruiser
Spares procurement in a challenging environment
Commercial responsibility with at least partial P&L
Working within an ISO 9000 compliant environment
Understanding and appreciation of the underlying principles of ISO 14000 and ISO 18000 compliance. Have a comprehensive knowledge of Lean Engineering & Quality Inspection techniques
Be computer literate in Microsoft Office, including Excel, Word and Outlook.
Full driving licence including C+E, HGV 1
Holds valid or able to get UK SC clearance
Excellent written and verbal English language skills
3. Core Responsibilities and Duties
To maintain the serviceability of Armoured and soft skinned vehicles whilst undertaking technical, administrative, billing and client facing duties associated with the complete management of a vehicle maintenance facility.
Carry out preventative and corrective maintenance, diagnostic fault finding, inspections and modifications to vehicles and Plant.
Carry out lifting equipment inspections
Carry out training of Locally Employed / Foreign National Staff
Providing a management service to the client, including:
Customer liaison
Contract compliance, including KPI performance
Contract output
Customer issues
Operational organisation
Driving through continuous improvement
Management of the stock control system
Stock management and forward planning to enable efficient and cost effective parts ordering whilst minimising risk of not having parts when required
To provide an initial assessment of the condition of the armoured vehicle fleet, client maintenance facilities, stock policy and holdings, skills analysis of existing mechanics, and current maintenance systems.
To prepare a clear strategy to address any shortcomings and to establish a comprehensive vehicle maintenance system that achieves the highest standard of service
Ensure that the facilities, and those that work in the facilities, apply the principles of Quality, Health and Safety, COSHH, Engineering Hygiene, Risk Assessments and safe working practices in a hazardous environment.
Administer, instruct, supervise and inspect work of locally employed mechanics, controls resources within time and budget, maintains technical reports, records and documentation, monitors supply resources, responsible for ordering parts and equipment.
Dealing directly with clients both operationally (discussing requirements, updating where necessary, returning vehicles and briefing on price, limited promotional work).
Provision of call out services 24/7 whilst on site in case of an emergency situation
Rotational leave required to be flexible to the project requirements and may need changing with little notice in emergencies – flexibility required.
Wearing of body armour (jacket & helmet) may be necessary when carrying out all duties
Other tasks as designated by the Contract Manager and/or Project Manager in support of the contract
Ensure that the good name of the Contracting Entity is upheld at all times
Ensure compliance with Contracting Entity COBC and ethics policy including all FCPA and Bribery Act rules and regulations
Travel to various locations covered within the contract (e.g. Middle East/Africa) to cover emergencies as requested by the Project Manager
Not to conduct tasks outside of the contract scope without prior permission from the Project Manage
Additional Duties
To complete training client and Contracting Entity staff on the following:
LOLER & PUWER
MHE Operator (for inspections)
IPAF/PASMA (e.g. scissor lifts)
Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation