An exciting opportunity has arisen in Carlisle to join our Retail Sales Department. Providing product knowledge and exceptional customer service with a focus on acquiring new customers and maintaining existing relationships to maximise sales.
ABOUT THE ROLE
Location: Carlisle
Term: Permanent
The Job
To develop, grow and maximise profitable sales of Retail products to customers and prospects within an agreed Sales Policy and sales territory.
* To achieve agreed sales targets through having a proactive approach to sales, making efforts to acquire new customers, maintaining relationships with existing customers, and upselling our products and services.
* To have detailed product knowledge, explaining the features and benefits to maximise sales.
* To engage with customers building a rapport with them and understanding their needs to maximise sales.
* To manage a Sales Pipeline identifying potential new customers to drive sales performance.
* To communicate well in person, via phone or email to articulate the benefits of products and services in order to maximise sales.
* To have product presentation skills to demonstrate our products and services and answer any questions that potential customers may have to maximise sales.
* To have negotiation skills and be able to understand the customer's budget to offer competitive pricing options that meet the customer's requirements and maximise margin contribution.
* To manage all customer debt, to ensure it is kept within company credit policies.
* Adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.
* To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes.
Skills, Experience and Qualities Required
* Advanced selling skills, with the ability to turn enquiries into sales.
* Experience of driving growth in sales.
* Ability to analyse data, identify trends and make informed decisions.
* Strong problem-solving skills and ability to make decisions under pressure.
* Experience of managing a sales ledger through the use of a CRM system.
* Previous Agricultural experience.
* Competent IT skills and experience of the Microsoft office suite
BENEFITS
As part of The Billington Group we offer a wide range of employee benefits including:
* An attractive salary package.
* Annual salary reviews in September each year.
* A minimum of 25 days annual leave.
* Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
Your Health
Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
Sick pay: Generous company sick pay entitlement.
Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle
Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
Perks At Work: Access to an exclusive member’s discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
Your Future
Pension: Enrolment into the Company pension scheme after 3 months of employment.
Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.
HOW TO APPLY
Please apply through our website or alternatively, send your CV and an indication of your current salary expectations to the Carr’s Billington People Team by email: catherine.parker@carrs-billington.com
If you have any further questions about the role, please contact PEOPLE TEAM who will be happy to discuss the position with you further.
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