Branch Manager, Freight Forwarding – Birmingham (Solihull)
Salary: £70,000 + car allowance + benefits +Industry leading Bonus
Office-based leadership role | Global logistics business | Pivotal opportunity
This is a rare and career-defining leadership opportunity. For the first time in over a decade, our client’s Birmingham operations team is seeking a new Branch Manager. This is a high-profile role, reporting directly into the Head of Commercial Operations and working closely with the UK Managing Director.
The successful candidate will inherit a well-established branch team and will be responsible for leading operations across freight forwarding (import & export), road freight, and customs brokerage. This is more than just an operational management role – it is about driving growth, inspiring people, and shaping the future of the Birmingham branch.
What we’re looking for
We are seeking an experienced and ambitious logistics professional with the following qualities:
* Operations expertise – extensive knowledge of international freight, road transport and (ideally) customs brokerage
* Commercial edge – comfortable generating sales leads, nurturing client relationships, and supporting business development initiatives
* Inspirational leadership – proven experience in leading, mentoring and developing multi-generational teams
* Change-oriented mindset – energetic, resilient, digital-savvy, and ready to implement improvements and embrace transformation
* Collaborative approach – able to work effectively with peers (other Branch Managers and the wider UK management team) while balancing local accountability with global strategy
CW1 / CargoWise experience would be advantageous, though not essential.
Key responsibilities
* Lead, coach and develop the branch team, building a collaborative and high-performing culture
* Drive branch profitability, with full P&L responsibility
* Deliver operational excellence and outstanding customer service
* Build strong customer and supplier relationships to support business growth
* Champion digital tools and solutions to enhance efficiency and integration
* Represent the business externally at industry events, customer meetings and supplier negotiations
What’s on offer
* Salary: c. £70,000 p.a.
* Industry-Leading Bonus Structure
* Car allowance
* Benefits: private medical option, pension (7.5% employer contribution), death in service, Perkbox, EAP, online GP, Specsavers scheme, workplace nursery provision, cycle-to-work and tech benefits, long service & performance awards
* Working pattern: Office-based, Monday–Friday (37.5 hrs, 9:00–17:30)
* Free parking at all sites
This is a challenging and rewarding opportunity for a leader who thrives under pressure, can balance multiple priorities, and who genuinely believes in people, performance, and progress.