Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY Betsi Cadwaladr University Health Board. We are looking to recruit an enthusiastic, motivated person who will provide support to the Denbighshire Community Adult Learning Disabilities service, based in County Hall, Ruthin.
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workloads. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main Duties
Applications are invited for a Support Medical Secretary, 16 hours. You will need to be highly motivated, flexible in approach and use your initiative to provide excellent administration support to the department. You will be expected to contribute to the delivery of an effective and efficient service in a professional, sensitive and helpful manner. You will work as part of a team and will need to work closely with a range of staff. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Qualifications
* G.C.S.E Maths and English C and above or equivalent
* NVQ Business Administration L3 or equivalent experience
* RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word)
Desirable Qualifications
* IT related qualification (CLAIT plus or ECDL)
* NVQ Customer Service L2
* L2 Medical terminology
Experience
Essential Criteria
* Knowledge of a range of administrative processes.
Desirable Criteria
* Experience of working within the NHS
* Experience of working in office environment.
Skills
Essential Criteria
* Ability to communicate professionally and effectively with all levels of staff both verbally and in writing.
* Excellent Customer Service skills
* Flexible and adaptable to changing service demands.
* Ability to meet deadlines.
* Good organisational skills
Desirable Criteria
* Proficient in use of Microsoft office applications
* Experience of using patient administration systems
Benefits
We also offer a number of family-friendly benefits, including work-life balance policies.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
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