What you'll do
As a Supply Scientist, you'll investigate water quality issues, guide operational decision‑making and build strong relationships across the business, all to ensure our customers continue to receive safe, high‑quality drinking water.
Your key responsibilities will include:
* leading investigations into water quality incidents and customer contacts, directing immediate actions and identifying root causes and long‑term solutions
* producing clear, evidence‑based reports that support operational and regulatory decision making
* building strong partnerships with water production, networks, catchment, compliance, engineering and laboratory teams
* communicating complex scientific issues simply and confidently to senior stakeholders
* reviewing Drinking Water Safety Plan (DWSP) risks from source to tap, ensuring compliance with regulatory and company standards
* analysing trends in chemical, physical and microbial water quality data to identify emerging risks and recommend practical interventions
* maintaining operator training materials and supporting upskilling across operational teams
* supporting environmental compliance, including OSM requirements and pollution reporting
* managing the return of activated carbon after regeneration, carrying out jar testing to optimise chemical use and analysing algae in our impounding reservoirs.
A valid driving licence is essential for this hybrid office/site‑based role, with regular visits required to water treatment centres and network sites. Normal working hours are 08:00 to 16:00 Monday to Friday.
What you'll need
* A relevant scientific degree (or equivalent experience).
* Proven ability to make clear, defensible decisions.
* Exceptional communication skills; able to craft precise regulatory reports and brief senior leaders.
* Credibility and great interpersonal skills to develop effective working relationships and assist multidisciplinary teams to maintain focus on drinking water quality at all times.
* Comfortable with data, root‑cause thinking and translating analysis into operational action.
What you'll receive
* A combined pension contribution of up to 20%.
* Career progression and professional development opportunities.
* 25 days' holiday rising to 28 with length of service.
* The opportunity to sell up to five days of holiday every year.
* The opportunity to buy up to ten days of holiday each year (subject to conditions).
* A healthcare package that allows you to claim back healthcare costs.
* Life assurance of up to eight times your salary.
* The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
* Cashback and discounts from more than 3,000 retailers.
* One paid volunteering day each year.
* Enhanced family leave and pay arrangements.
* Access toan interactive health and wellbeing platform.
* Support from trainedmental health first aiders.
* A £1,000 referral fee if you recommend someone who is successfully recruited by us.
We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.
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