Medical Receptionist – Join Our Exceptional Team at The Welby Practice This isn’t your ordinary reception job. At The Welby Practice, you’ll be the friendly face our patients see first—and a vital part of keeping our practice running smoothly behind the scenes. If you’re organised, proactive, and enjoy variety, this role could be perfect for you. We're looking for a full time receptionist to work at all 3 sites, Bottesford, Harlaxton and Waltham. What you’ll do: Welcome and support patients with warmth and professionalism Manage appointments, patient enquiries, and messages Assist with administrative tasks such as workflow management, scanning, handling patient letters, and results follow-up Call patients to advise on results or schedule follow-up appointments Handle samples and associated paperwork Liaise with clinical teams, multidisciplinary colleagues, and external agencies Your working hours: 5 days per week, Monday to Friday 7.5 hours per day, between 08:00–18:30, to cover opening and closing times. Who we’re looking for: Experience in customer service or administration, face-to-face and over the phone IT literate (Microsoft Office experience a bonus) Experience with SystmOne preferred Excellent communication skills, friendly, professional, and organised Able to work under pressure in a fast-moving environment Team player willing to flex hours and duties to cover holidays and sickness Post subject to satisfactory DBS check Own transport essential for this role. What we offer: NHS Pension scheme (23.7% contributions) Sick pay scheme Free parking 28 days annual leave plus bank holidays (pro-rata) Staff events and a supportive, welcoming team atmosphere DISCOVER THE WELBY GROUP DIFFERENCE We're a network of five practices nestled across the picturesque landscapes of Lincolnshire, catering to just over 43,500 patients. Always forward-thinking, we're constantly seeking ways to enhance our services for our valued patients. Joining our team means becoming a part of a dynamic and innovative organisation that's revolutionising primary care delivery. If you're seeking to join a progressive and thriving organisation committed to delivering top-notch, patient-centred care, we're eager to connect with you. Our mission is simple: to provide top-tier care tailored to each patient's needs while fostering nurturing work environments that promote growth and success. We're dedicated to advancing sustainable healthcare through innovation and collaboration. Our core values— Opportunity, Enthusiasm, Supportive, Innovative, Family, and Balance —are not just words; they're principles we encourage our staff to embody and live by every day. The Welby Group is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Apply today and embark on a rewarding journey with us. Click the apply button, or if you have any queries, please contact Cheila at [email protected]