Job Title: Risk and Compliance Manager
Department: Compliance
Reporting to: QEHS Manager
Location: Wethersfield
Contract type: Permanent
Hours: 40 hours per week, Monday to Friday (8:30am 5:00pm)
Salary: £38,000 £43,000 per annum
About the Role
As the Risk and Compliance Manager, you will be part of a team responsible for delivering the assurance strategy for a leading housing provider, ensuring that all relevant regulations, policies, and procedures are correctly applied, while continuously identifying opportunities to improve processes.
Key Responsibilities
* Support the delivery of the organisations risk management and assurance strategy at the accommodation site.
* Identify, assess, and mitigate operational, contractual, compliance, and reputational risks, ensuring effective controls are in place.
* Conduct audits, assurance reviews, compliance sampling, and physical site assessments to ensure adherence to company policies, procedures, and regulatory requirements.
* Manage and review incidents, CCTV processes, visitor management procedures, and site security controls, escalating concerns where appropriate.
* Support operational teams with business continuity, safeguarding, and health and safety compliance to promote a safe environment for residents and staff.
* Review compliance documentation, incident reporting, and certification records to ensure accuracy, completeness, and adherence to required standards.
* Develop, implement, and monitor corrective action plans following audits, inspections, and assurance reviews.
* Provide guidance, support, and training to colleagues to promote a strong culture of risk awareness, accountability, and continuous improvement.
* Produce reports and management information for senior leadership to support performance monitoring and informed decision-making.
* Work collaboratively with internal stakeholders and external partners to support operational effectiveness, service quality, and the wellbeing of vulnerable service users.
Required Skills
* Health & Safety and risk management background, with knowledge of compliance, assurance, and safe operational practices (Essential).
* GCSE or higher education qualification, with additional training or certification in audits, risk, or compliance (desirable).
* Minimum of 2 years experience in a similar risk, compliance, or operational assurance role, with a proven track record of incident management and delivery.
* Strong understanding of compliance and risk within a public or private sector service environment.
* Excellent people and stakeholder management skills, with the ability to influence and engage colleagues and external partners at all levels.
* Strong communication and report writing skills, with the ability to produce clear, accurate management information for senior stakeholders.
* Ability to work effectively in a fast-paced, pressurised environment, managing multiple priorities and tight deadlines.
* Strong organisational, planning, and prioritisation skills with a structured and detail-focused approach.
* Competent in Microsoft Office applications and able to quickly learn and adapt to new systems and tools.
* Full UK driving licence with access to a vehicle.
Benefits
* 25 days annual leave plus bank holidays
* Health membership with cashback on health services and retail/fitness discounts
* Life cover
* 4% employer and 4% employee pension contribution
* Laptop, phone, and equipment provided as required
* Employee Assistance Programme (EAP)
* Employee referral scheme
Additional Information
The successful candidate will be required to undergo a satisfactory DBS check relevant to the requirements of the role.
Please ensure you meet the essential experience requirements before applying.
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