Cloud Operations Lead Engineer
Location: Cheltenham
Salary: £33,000 – £51,000 + bonus + shift premium + benefits
About the Role
Opportunity to join a global technology and consulting business delivering secure cloud services into government and critical national infrastructure environments. You’ll be working on an air-gapped cloud platform, supporting live systems where uptime and incident response are critical.
This is a shift-based role with leadership responsibility, acting as the escalation point during live incidents while keeping services running.
What You’ll Be Doing
* Leading a shift team supporting 24/7 cloud operations
* Acting as the main escalation point for critical incidents
* Troubleshooting across Linux, Kubernetes, and networking
* Managing and resolving support tickets
* Following and improving incident runbooks
* Supporting continuous improvement and reducing operational issues
* Mentoring junior engineers
Ideal Background
* Strong Linux experience in a production environment
* Experience in a support / operations role (live systems)
* Exposure to Kubernetes and container platforms
* Experience with Terraform or other IaC tools
* Solid networking knowledge and troubleshooting ability
* Experience leading or coordinating teams is a plus
What You’ll Receive
* £33,000 – £51,000 base salary (level dependent)
* 20% joining bonus (split over 2 years)
* 30% shift premium (once rota starts)
* Performance bonus
* Private medical insurance
* 25 days holiday + 3 additional days for charity work
Requirements
* Sole British national (no dual nationality)
* Eligible for SC clearance (5 years UK residency)
* Willing to work a 24/7 shift pattern onsite in Cheltenham
If you want exposure to high-security cloud environments and real operational responsibility, this is a strong step into complex, mission-critical infrastructure.