Change and Quality Assurance Analyst IT Team Permanent 40 hours per week Monday to Friday Circa £35,000 per annum (depending on experience) This is an office based role with the opportunity to work from home, to be discussed at interview We are thrilled to announce the creation of a new role within our dynamic PMO team. We are seeking a passionate Change and Quality Assurance Analyst to join our IT department. In this role, you will be responsible for managing changes to our technology systems while ensuring they meet the highest quality standards. You will collaborate with various stakeholders, including development teams and Technology Business Partners, to facilitate smooth change implementations and maintain operational excellence. Main Responsibilities Assess, document, and manage change requests related to technology systems and applications. Conduct risk and impact analyses to identify potential issues associated with proposed changes. Develop, execute, and maintain comprehensive test plans, test cases, and test scripts to identify defects, ensuring high-quality deliverables. Monitor and report on testing progress, documenting results and facilitating resolution of any issues. Maintain detailed documentation for change management processes and quality assurance activities. Ensure compliance with industry standards and internal policies regarding quality and change management. Conduct post-implementation reviews to evaluate the success of changes and provide recommendations for improvements. Liaise with business users, development teams, and other stakeholders to keep them informed about ongoing changes and quality assurance activities. Provide training and support to team members regarding change management and quality assurance best practices. About Beaverbrooks Established in 1919, we have 80 locations across the UK. This includes 57 Beaverbrooks stores & 23 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling & Tudor. We also have 3 Loupe boutiques, with Rolex showrooms. Were a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things. Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers & the wider community. As a company were true to our word. When we say were going to do something, we go all out to do it. And every individual is truly valued. The awards weve been given as an employer speak volumes about what its like to work here, some of which are: Retail's 3rd Best Company to Work For - Best Companies 2024 We have been awarded a 3 star accreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback 'Employer of the Year 2024 - The UK Jewellery Awards Amazing benefits for amazing people They say you get out what you put in. And, at Beaverbrooks, our people put in so much. In return, just some of the benefits we offer include: 33 days holidays (inc bank hols, pro rata) BUPA Private healthcare Contributory Pension & Life Assurance Outstanding colleague discounts, which extend to your family & friends Wellbeing scheme Employee & family support & counselling in partnership with the Retail Trust A variety of different schemes to help you support charities close to your heart Office profit share bonus The Ideal Candidate ESSENTIAL SKILLS Ability to demonstrate the values and behaviours of the Beaverbrooks Way - The Beaverbrooks Way Proven experience in change management and quality assurance within an IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. Attention to detail and a commitment to delivering high-quality results. Adaptable and able to manage changing priorities in a fast-paced environment. DESIRABLE SKILLS Bachelors degree in Information Technology, Computer Science, or a related field. Knowledge of technologies relevant to the retail industry is a plus. Beaverbrooks - the hallmark of amazing people ADZN1_UKTJ