National Trust – Booking & Sales Assistant (North Coast)
Details
Closing Date: 21/09/2025
Organisation: National Trust
Location: Giant's Causeway, 60 Causeway Road, Bushmills BT57 8SU
Do you have administration experience? Can you deliver exceptional customer service? If so, we’d like to hear from you.
Contract:Permanent
Hours/ working pattern:1664 hours per year.This role is based on annualised hours, where the number of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.This role is predominantly based at the Giant’s Causeway, but you may be required to work at other National Trust sites. Working pattern includes 3-5 shifts per week (usually 8.30am to 5.00pm) and includes working 2 weekends a month.
Salary: £12.75 per hour
What it’s like to work here
Flanked by the wild North Atlantic Ocean and a landscape of dramatic cliffs, for centuries the Giant’s Causeway has inspired artists, stirred scientific debate, and captured the imagination of all who see it. Here at our award-winning Visitor Centre, we welcome over 400,000 visitors every year coming to explore the world-famous basalt and iconic coastline. This is an operational role based in a small office at the Giant’s Causeway.
What you’ll be doing
This role includes administration, sales and communications. You will support the Booking and Sales Co-ordinator in a busy office environment. Working within the appropriate National Trust procedures in a discrete and confidential manner you will support the effective operation of the Booking Office and enable it to meet its objectives. Responsibilities include answering visitor enquiries (phone and email), processing group booking enquiries, forward planning, reporting, invoicing, and analysing client activity.
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