JOB TITLE – Reception Manager - The Parkgate Hotel
DEPARTMENT – Front Office
RATE OF PAY – Competitive plus excellent benefits!
CONTRACT TYPE – Full Time
OVERVIEW
Are you a talented hospitality expert ready to take on the role of Reception Manager?
WHAT ARE WE LOOKING FOR …
An individual with a creative mind and an analytical approach will thrive in an environment where forward thinking, developing solutions and business proposals are encouraged. We are looking for a highly skilled manager, a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential as is the ability to organise, inspire and lead a team. Knowledge of ‘Opera’ would be beneficial but not essential.
You will need a passion for this sector of the industry and delivering outstanding service, in an environment where guests have high expectations. Experience in the Rooms Division sector of the hospitality industry is essential, with a preference for those candidates who have worked in a quality driven, high-volume environment.
WHAT YOU’LL DO …
The role of Reception Manager forms part of the Management Team. In this position you will work closely with other operational Managers to ensure that the guest and five-star service delivery is at the centre of everything that we do. The successful candidate and their team will be expected to always deliver the ultimate guest experience, where employees interact with guests in a relaxed, pleasant but professional manner.
WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts for you and your family just to name a few.
Our career development opportunities are as unique as you are, we pride ourselves in being part of your journey every step of the way, starting on your first day where you could start your personalised pathway in-house training course. We are sure you won’t be disappointed!
WHO ARE WE …
Operated on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick from Principality Stadium and is the perfect base for match days and any occasion to explore the city sights of Cardiff.
Stylish innovation meets the elegance of yesteryear as Cardiff’s most luxurious hotel breathes new life into two of the city’s most historic buildings.
Dating from the turn of the 20th Century, the old Post Office and County Court are transformed into an exquisite place to stay with period features beautifully restored to create alluring spaces to meet and drink, dine and relax.
From the entrance lobby tea lounge to the rooftop spa, refinement and sophistication have been crafted into every detail of this luxury lifestyle experience
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.