Job overview
Lead the team responsible for managing the Soft FM outsourced portfolio of supplementary service contracts, ensuring effective commissioning, contract and performance management in line with national and local polity. Support managers and staff across the Directorate to secure high-quality, value-for-money services that meet operational needs.
Directly manager a defined portfolio of Soft FM contracts, applying subject matter expertise and technical skills to drive service transformation and continuous improvement. Contribute to the development and redesign of service specifications to strengthen quality, efficiency and outcomes.
Build strong working relationships with internal support functions, and Trust partners to ensure commissioning decisions are accurately reflected in robust, cohesive contracts and agreements. Promote proactive stakeholder engagement, underpinned by a clear understanding of the NHS commissioning cycle and contract management processes.
Take responsibility for the mobilisation and demobilisation of sub-contractors and supply chain partners, ensuring effective planning, governance and risk management. Work flexibly across the wider Soft FM contracts function to support strength strategic priorities and deliver consistent, high-performing contracts oversight.
Main duties of the job
The contracts manager will lead the team responsible for supporting the management of
the Soft FM out-sourced portfolio of supplementary service contracts in delivering
effective service, supporting managers and staff across the Barts Soft FM Directorate to
deliver effective commissioning, contract and performance management in accordance
with national and local strategies, policies and procedures.
• To directly manage a portfolio of Soft FM service contracts to be defined and to
build a combination of subject matter expertise and technical skills to
support the Soft FM Directorate in driving transformation as well as securing value for
money in planning and service delivery improvement.
• To contribute to the development and redesign of service specifications to ensure
services commissioned provide quality and value for money.
• To developing effective working relationships between internal functional support and
other Trust partnering teams and colleagues to ensure that the implications of
commissioning decisions are appropriately reflected in contracts and agreements and
that the performance and contract management of such agreements is robust and
cohesive.
• Through understanding of the health and social care system as well as the NHS
Commissioning cycle and the contract management process; manage and proactively
promote relationships with key stakeholders.
• To be responsible for the management and control of all sub-contract, supply chain
partner mobilisation and de-mobilisation programmes.
• To work flexibly to support the wider Soft FM contracts team as required.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria
1. Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
2. Experience of successful management of a contract including negotiation Understanding of NHS commissioning cycle and the contract management process.
Desirable criteria
3. Post-graduate degree or equivalent Significant experience of successfully operating in a politically sensitive environment.
4. Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project
Experience
Essential criteria
5. Experience of successful management of a contract including negotiation
6. Demonstrated experience of coordinating projects in complex and challenging environments
7. Understanding of the public sector Demonstrated experience in a Healthcare environment
Desirable criteria
8. Experience of managing risks and reporting Experience of monitoring budgets and business planning processes
9. Experience of drafting briefing papers and correspondence for senior managers
10. Experience of setting up and implementing internal processes and procedures.
Knowledge
Essential criteria
11. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
12. Possess persuasive/negotiating skills to manage performance issues and seek contract agreement/approvals
13. Experience of creating and giving presentations to a varied group of internal and external stakeholders
Desirable criteria
14. Experience of creating and giving presentations to a varied group of internal and external stakeholders
Skills
Essential criteria
15. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
16. Ability to analyse complex issues where material is conflicting and drawn from multiple
17. Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
18. Numerate and able to understand complex financial issues combined with deep analytical skills
19. Experience of setting up and implementing internal processes and procedures
20. Knowledge of Financial Systems e.g., monitoring budget management, processing invoices and procurement
21. Demonstrated capability to plan over short, medium, and longterm timeframes and adjust plans and resource requirements accordingly.
Other
Essential criteria
22. Ability to use Microsoft Office packages e.g., Word and Excel to an intermediate level at minimum
23. Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Desirable criteria
24. Evidence of continued professional developmen
25. Ability to use AI and agile technical work packages.
**Visa Sponsorship Information**
Recent changes to UK immigration policy on the Health and Care Visa and Skilled Worker Visa could mean that this role is not eligible for sponsorship or that you may not meet the eligibility criteria.
Sponsorship can only be offered if this post and any individual offered employment meet all the Home Office’s requirements under the UK Skilled Worker visa scheme.
If you are applying from outside the UK or will require sponsorship, please mention this clearly in your application.
To be eligible for sponsorship, the following conditions must be met:
26. Eligible role: The position must be on the UK Skilled Worker visa list. You can check your eligibility here: -.
27. Salary threshold: The role must meet the minimum salary set by the Home Office. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.
28. Skill level: The role must meet the minimum skill requirement of RQF Level 6 or above (graduate level).
29. English language: Applicants must demonstrate English proficiency at CEFR level B1 or higher.
30. Other criteria: Applicants must meet all other criteria as set out by the UK Visas and Immigration (UKVI)