Customer Services Advisor 📍 Location: Sutton Business Park, Reading, RG6 💼 Job Type: Full Time, Temp to Perm 💰 Pay: £13.50 - £14.50 per hourWe are seeking a proactive Customer Services Advisor to support our global client base from our Reading office. This role combines customer service, technical support, and logistics, offering a hands-on opportunity to grow within a collaborative, fast-paced environment.Key ResponsibilitiesHandle technical enquiries from international clientsManage warranty claims and maintain accurate CRM recordsCoordinate stock in the warranty warehouseOversee outsourced repairs and ensure timely follow-upsSupport compliance with regulatory and safety standardsAttend installations, exhibitions, and team meetings as requiredWhat We're Looking ForProven experience in customer service and logistics (import/export essential)Confident communicator with excellent phone and email skillsStrong organisational skills with a keen eye for detailProficiency in MS Office and basic technical troubleshootingMinimum of GCSEs in Maths & English (Grade C / Level 4 or above)Team-oriented, reliable, and results-drivenInterested?📩 Send your CV to Aastha Khurana at 📞 Or call us on (phone number removed)💬 Referral Bonus: Know someone suitable? Refer them and receive £250 if they're successfully placed (T&Cs apply).Proactive Global is committed to equality in the workplace and is an equal opportunity employer.Proactive Global is acting as an Employment Business in relation to this vacancy