The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision: business as a force for good. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. As the original ethical beauty brand, we empower people and enrich our planet. Our activist roots remain a giant part of everything we do—from iconic window posters and vegetarian products to our infamous campaigns. In 2019, we became a certified B Corp, meeting the highest standards of social and environmental performance, transparency and accountability. B Corps don’t just care about profit – they care about people and the planet too.
Equality & Inclusion
We believe equality is a human right. All people should have an equal opportunity to pursue their dreams and aspirations, regardless of beliefs, characteristics, and circumstances. Everybody has the right to live a life free from violence and discrimination. We want The Body Shop to be a great place to work and shop, whoever you are. We endeavor to be diverse and inclusive throughout our business, celebrating the diversity of individual self‑expression. We are unapologetically excited about life and the world and want everyone to experience all it has to offer.
Job Description
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More About The Role
* Learn and understand our products – they’re packed with natural ingredients, many sustainably sourced through Community Trade programmes. We’re not just selling a skincare routine; we’re also helping communities build a better life.
* Learn our customers’ needs and recommend the 2,000+ vegetarian/vegan products that will make them feel so good.
* Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service.
What We Look For
* Interest in connecting with customers to drive customer engagement.
* Open availability for evening, weekend, and holiday shifts.
What We Offer
* Comprehensive onboarding in your new position.
* Training hours for you & your team as needed.
* A 50% discount on regular product & 30% on gifts.
* Freebies – when we launch new products you’ll be the first to fall in love with them.
* Volunteer time so you can spend time with the causes that matter to you.
* Ability to make connections with Community Partners to drive local activism.
* Uniform: we don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you.
* Opportunities to grow within the Brand.
* Encouragement & support to be exactly who you are – employees may join any/all Inclusion & Belonging networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network.
Talent Drivers
Collaborative Skills • Personal Conduct • Commerciality • Purpose
Seniority Level
Entry level
Employment Type
Full‑time
Job Function & Industries
Other • Online Media
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