At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments, we invite you to learn more about our initiatives. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
Deliver prompt and effective responses to all real-time Railway Operations and front-line response activities.
About the role (External)
In this crucial front-line role, you'll be responsible for delivering prompt and effective responses to any accidents and incidents on a section of the railway. Wherever you're needed, you'll make a positive impact, helping us to fix issues. Through careful investigation and reporting, you'll also ensure we understand how to prevent similar events in the future.
You may be required to take on the role of Rail Incident Officer, overseeing the establishment of a command structure and leading the coordination of infrastructure and service restoration activities. Additionally, you'll carry out a broad range of operational support duties, including performance monitoring, weather-related contingency planning, audit and engineering work, stores ordering, and vehicle monitoring.
Essential Criteria
* Rail Incident Officer and Personal Track Safety training
* The ability to learn, understand, and implement rules and regulations
* Excellent communication skills, both in person and in writing
* Strong, logical decision-making skills
* A full driving licence
* Self-motivated and assertive
* Highly organized and able to prioritize duties effectively
This role involves days, nights, and weekend working, and is a safety-critical role, so it is subject to drug and alcohol testing and passing the relevant medical assessment. You may also be required to carry out signalling duties as part of your MOM role, and therefore may be invited to undertake a signalling assessment as part of your application.
The successful applicant will be required to attend a 7-week training course as part of their induction.
How to apply (External)
Salary: SUP 7 £51,819
Closing date: 1st September 2025. Late applications will not be accepted. Click 'Apply now' to submit your application.
For advice on accessibility support or if you require reasonable adjustments/modifications, please add a note to your application or visit our support options.
Network Rail Benefits
All offers of employment are conditional upon satisfactory pre-employment checks. Some roles require face-to-face Drugs & Alcohol testing, with further details shared during the offer process.
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