Business Development Manager
Fire & Security systems - Service & Projects
Location: Hybrid - Hertfordshire
Salary: £40,000 - £45,000 per annum Hybrid working with flexibility, 9-day working fortnight, company car scheme, 25 days holiday + bank holidays (rising with service), Pension, EAP
About the Role We are looking for a driven Business Development Manager to play a pivotal role in securing new service contracts and driving sustainable business growth.
In this role, you'll focus on developing long-term, trusted relationships with new customers, with a focus on 80% service contracts and 20% projects. You'll manage the full sales cycle - from prospecting and pitching to negotiation, contract signing, and mobilisation.
This position requires strong commercial awareness, excellent relationship-building skills, and the self-motivation to manage your pipeline effectively.
What You'll Be Doing Market Research & Analysis Identify and analyse market trends, customer needs, and competitors.
Work with leadership and marketing to define and target key markets.
Business Development Identify, target, and convert prospective clients into long-term customers.
Build strong relationships from first contact through to contract signing.
Negotiate and close high-value contracts that deliver recurring revenue.
Sales Process & Pipeline Management Deliver tailored proposals aligned with commercial needs.
Manage the full sales cycle: lead generation → proposal → negotiation → closing.
Maintain an accurate, up-to-date sales pipeline in CRM systems.
Report on pipeline performance and sales activity.
Design & Quotations Conduct occasional site surveys to design fire and security systems.
Present proposals using company templates.
Follow up on quotations and close outstanding opportunities.
Internal Collaboration & Handover Ensure smooth handovers to operational teams.
Work closely with operations to align on service capabilities.
Collaborate across departments to support client needs and cross-sell opportunities.
About You Proven experience in sales or business development, ideally in B2B services or technical solutions.
Strong commercial mindset with ability to secure recurring revenue contracts.
Excellent communication and relationship-building skills.
Self-motivated, organised, and confident managing a pipeline independently.
Skilled in negotiation, pitching, and closing.
Comfortable using CRM and reporting on KPIs.
What's on Offer Competitive salary (£35,000 - £45,000)
Hybrid working with flexibility
9-day working fortnight
Continuous professional development
EV/Hybrid company car scheme
25 days holiday + bank holidays (rising with service)
Pension scheme (salary sacrifice)
Wellness & Employee Assistance Programme (EAP)
YuLife benefits programme
Annual company events & recognition initiatives
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