Job reference: 002007
Salary: £60,000 per annum, rising to £70,000 after probation
Closing date: 25/09/2025
Location: Case House - Surrey
Employment type: Permanent
Hours Per Week: 35
Additional role requirements:
* DBS check
* Full driving licence
Do you know the HHSRS and HASWA? Can you bring safety to life in our communities?
We're looking for a passionate and proactive Technical Services Manager to join our team. This isn't your typical job, you'll be helping to make a real difference in residents' homes and lives, ensuring our housing stock is safe, well-maintained, and efficiently managed.
What's in it for you….
In addition to the salary, we offer a number of benefits, including:
* High street discount schemes
* Health cash plans
* 26 days' annual leave, increasing to 29 after three years, with the opportunity to buy more
* Flexible bank holidays – take them when it suits you
* Car leasing scheme
* Hybrid working – offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, when not onsite - spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.
What you'll be doing……
* Leading, motivating, and developing a team of repairs surveyors and voids administration staff to achieve performance targets
* Managing PA Housing contractors to deliver high-quality maintenance services consistently
* Overseeing disrepair cases within statutory timescales and liaising with solicitors and professional consultants
* Leading contract meetings for voids and mutual exchanges
* Providing technical advice and ensuring high standards of customer service across all activities
* Preparing detailed reports and performance data, including KPIs for inspections
* Developing and maintaining processes and procedures for responsive repairs and voids services
* Managing project budgets and reviewing pricing documents and variation requests
* Acting as Paragon's Duty Surveyor for out-of-hours cover
What we're looking for:
* A Degree or professional qualification; a Technical Qualification (HND/HNC/degree in building or maintenance) preferred
* Membership of MCIOB, RICS, or equivalent
* Recognised professional surveying qualification
* Strong knowledge of social housing management, maintenance works, repair specifications, and defect diagnosis
* Knowledge of housing/property management systems (e.g., Northgate), NHF Schedule of Rates, and health & safety regulations including CDM and asbestos
* Experience managing colleagues in a repairs environment and leading contractors
* High-level technical knowledge and analytical skills in a maintenance environment
* Ability to work at height or in confined spaces
* Knowledge of contract and commercial management, procurement requirements, and financial regulations
If you're ready to lead a team that's committed to making housing better for residents while developing your career in a dynamic, supportive environment, we'd love to hear from you. Please upload any relevant qualifications with your application to demonstrate your eligibility.
At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we're always looking for ways to do better. If that sounds like your kind of place, we'd love to hear from you.
Disclosure and Barring Service:
This role requires of the successful candidate to complete a standard DBS check. A standard DBS check will show any spent and unspent convictions.
So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.
Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action, if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.
AGENCIES: We know where you are if we need your support so please do not contact us.
To apply for this role please click on the apply button or for any enquiries please email - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.
Job Types: Full-time, Permanent
Pay: £60,000.00-£70,000.00 per year
Benefits:
* Cycle to work scheme
* Employee discount
* Enhanced maternity leave
* Free flu jabs
* Health & wellbeing programme
* Life insurance
* Paid volunteer time
* Sick pay
Work Location: Hybrid remote in Walton-on-Thames KT12 1DZ