Company Description
SoleResponsibility collaborates with high street retailers and brands to purchase old, damaged, and returned stock. We believe in giving this grade of stock a second chance by reselling it sustainably and honestly, preventing waste and landfill use.
Role Description
The Warehouse Supervisor ensures the smooth, efficient, and accurate operation of the warehouse. Acting as the bridge between warehouse staff and senior management, this role is responsible for supervising daily order fulfilment, managing inbound stock, maintaining raw materials, and ensuring the warehouse remains safe, clean, and well-organised. The Warehouse Supervisor directly supports the company's sales and streaming operations by guaranteeing fulfilment reliability and material readiness.
Core Responsibilities
1. Team Supervision & Leadership
2. Order Fulfilment Oversight
3. Stock & Inbound Management
4. Raw Materials & Supply Management
5. Warehouse Organisation & Maintenance
6. Reporting & Communication
Key Performance Indicators (KPIs)
* Order fulfilment performance
→ Accuracy, speed, and % of orders shipped on time.
* Warehouse organisation
→ Compliance with cleanliness and efficiency standards.
* Stock management
→ Reduction in shortages, improved inventory accuracy.
* Raw material readiness
→ No downtime caused by lack of packaging or supplies.
* Team productivity & morale
→ Effective task allocation, low error rates, positive staff feedback.
Qualifications
* Strong Supervisory Skills
* Experience in Shipping & Receiving activities
* Proficiency in Material Handling and Inventory Control
* Good communication and leadership abilities
* Ability to work efficiently in a fast-paced environment
* Experience with warehouse management software is a plus
* High school diploma or equivalent; additional certifications are advantageous