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Client:
Innserve Limited
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
5
Posted:
10.07.2025
Expiry Date:
24.08.2025
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Job Description:
Are you:
Someone who is passionate about customer service and looking for a field service role with a difference?
Interested in joining our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including concerts, festivals, racecourses, stadiums, and arenas such as the O2 Arena, Lords, Hyde Park, and the Isle of Wight Festival. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you'll enjoy:
* Competitive salary (£26,246.50 per annum) + performance-based incentives paid quarterly. A generous London weighting applies within the M25.
* Company Vehicle
* Generous holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'! Pro rata. You can also buy or sell holiday days to suit your needs.
* Core benefits: Life assurance, access to the award-winning Help at Hand app with GP appointments, counselling, and more, plus retail discounts.
* Flexible benefits: Tailor your benefits with our 'All Inn' scheme. Receive a 'Flex Pot' to spend on options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Travel Insurance, and more. Many options include coverage for your partner and children.
* Development opportunities: In-house training and support for external qualifications and apprenticeships.
* Opportunities to increase earnings: Regular overtime at higher rates, with the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician:
No two days are the same! Our Smart Dispense system is central to any bar, offering advanced draught dispense solutions tailored to various needs. As a Smart Dispense Technician, you'll visit bars and restaurants to perform detailed technical and quality checks, providing excellent customer service. You'll be the frontline of our customer service, building effective relationships with key clients, sanitising, servicing, and maintaining drinks dispense equipment. You'll coordinate with our planning team and receive full support, training, and guidance. This is an entry-level position with opportunities for progression.
You already have:
* Customer Service experience
* A Full UK Driving Licence
* Hospitality, Bar, or Drinks Dispense experience (useful but NOT essential; we provide comprehensive training)
* The ability to work independently and remotely, with a positive, can-do attitude committed to success and delivering excellent customer experiences.
At Innserve, we are One Big Team. Interested in joining us?
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