Shift Lead - Food - Ashbourne Simply Foods
Location: Ashbourne, England, United Kingdom
Working Pattern
Example work pattern – hours to be discussed at interview
Working pattern will consist of core shifts, earlies and lates to cover operational needs
Week 1:
* Monday – 12:00 - 20:00
* Wednesday – 08:00 - 16:00
* Thursday – 07:00 - 15:00
* Friday – 08:00 - 16:00
Week 2:
* Monday – 08:00 - 16:00
* Tuesday – 07:00 - 15:00
* Thursday – 08:00 - 16:00
* Friday – 12:00 - 20:00
* Saturday – 08:00 - 16:00
Purpose of the Shift Lead role
To lead the fill operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resource to serve, sell and fill, and to lead the floor in the absence of the Colleague Manager.
Key responsibilities include:
* Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
* Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
* Allocate resource effectively to deliver a quick payment experience.
* Enable all daily operational processes to be implemented efficiently across the store area, at the correct times.
* Coordinate the team to deliver a clean, safe and well‑presented store.
* Play part in creating a great team atmosphere that is inclusive of everyone.
* Role model great Customer Service.
* Role model the M&S behaviours and Colleague Expectations across the store.
* Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
* Support nearby stores if operationally required.
* Responsible for being a key holder and answering call‑outs as required.
* Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Key Relationships and Stakeholders
* Customers
* Colleagues
* Store Leadership
* BIG
Requirements
Must be 18 years of age or older to comply with health and safety legislation and keep colleagues safe in the workplace.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Retail
Note: All EEO statements and compliance are in line with M&S policies.
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