Deputy Manager – Adult Social Care Services
Location: Hetton-le-hole
Salary: £15.17hr
Hours: Full-time (including weekends and participation in the on-call rota)
Reports to: Service Manager
Are you a strong leader with a passion for person-centred care? Do you thrive in a fast-paced environment and want to be part of a dedicated team making a real difference in people’s lives?
Our client is looking for a Deputy Manager who will lead by example, inspire excellence, and help set the tone for a supportive, compassionate and inclusive service culture. This is a fantastic opportunity for someone who wants to take the next step in their care career while helping shape the lives of the individuals we support.
What You’ll Be Doing:
* Lead by example: Support your Service Manager to set a positive, values-driven culture where both staff and service users can thrive.
* Empower individuals: Ensure everyone receives high-quality, person-centred, outcome-focused care and support that reflects their needs, goals, and preferences.
* Support the team: Oversee staff recruitment, training, appraisals, supervision, and performance, while promoting continuous improvement and accountability.
* Quality assurance: Ensure compliance with regulatory standards, conduct audits, and maintain high-quality, accurate records and care plans.
* Health & safety: Lead on safeguarding, risk assessments, inspections, and ensure staff and service users are safe and supported at all times.
* Budget awareness: Work with your Service Manager to monitor budgets, manage rotas, and ensure effective use of resources.
* Be a key contact: Build strong relationships with external agencies, professionals, regulators, and families to promote transparent and collaborative support.
* Respond effectively: Take the lead on incidents, complaints, and audits to ensure resolution and continuous learning.
What We’re Looking For:
Essential:
* Proven experience in a senior or team leader role within health or social care
* NVQ Level 3 in Health and Social Care (or equivalent)
* Strong knowledge of safeguarding, care planning, and regulatory compliance
* Excellent written and verbal communication skills
* Confidence in managing staff and leading a team
* Strong organisational, problem-solving, and coaching abilities
* Willingness to work flexibly, including weekends and on-call
Desirable:
* NVQ Level 5 in Leadership & Management (or working towards)
* Experience with multi-disciplinary teams and regulators
* Full UK driving licence
What We Offer:
* A values-led workplace that prioritises service users and staff wellbeing
* Comprehensive induction and ongoing training
* Opportunities for career progression and qualifications
* Support from an experienced and approachable leadership team
* Competitive salary and employee benefits
* A chance to make a meaningful impact every day
If you're ready to make a difference in a role that’s as rewarding as it is vital, apply today and join our clients mission to provide exceptional care that truly changes lives