Overview
Our client, a learning disabilities charity based in Watford, is recruiting for an Operations Manager for Community Services. You will report to the Head of Operations and have overall responsibility for the Community Hub, providing support, direction and leadership for the delivery of both regulated and grant-based community services, including information & advice services, commissioned day opportunities, and other community projects.
Responsibilities
* Lead, develop and deliver a comprehensive range of services to meet the wishes, needs and aspirations of the people they support. Work with people, their families, team members, volunteers and partner organisations to ensure support is tailored to individual needs.
* Define, implement and develop a community strategy for the charity, growing services and maximising the use of the new community hub through partnership work.
* Line manage a team of project Managers responsible for delivering community-based services, overseeing recruitment, induction, probation, supervision, appraisals and training for all staff, ensuring procedures meet Safer Staffing guidelines.
* Adopt a collaborative and supportive approach, maintain up-to-date professional knowledge, provide advice and assistance to teams as required, promote effective communications, excellence in customer service, and a focus on continuous improvement.
About you
* Track record of effective management within the social care sector, with experience delivering creative community-based services for people with learning disabilities.
* Leadership of care and support teams, with the ability to lead and manage small teams and step in when needed.
* Evidence of a participative approach, actively engaging and involving service users to support service delivery and improvement.
* Acts as a role model, inspires confidence and supports teams to achieve the charity's vision and objectives.
This is a fantastic opportunity for an experienced Operations Manager who enjoys being part of a senior operations team that drives a proactive, responsive and person-centred culture. Please contact Langton N4P charity recruitment specialist for more details.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Advertising Services
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