Operational & Administrative Support
Provide day-to-day administrative support to ensure efficient operations.
Monitor and respond to multiple inboxes and handle any incoming phone calls.
Liaise with the managing agents, House Manager, Building Surveyor, and Chairman.
Maintain accurate records, databases, and filing systems (digital and physical).
Prepare reports, correspondence, briefings, and meeting minutes as required.
Coordinate meetings, events, and internal communications.
Financial & Data Administration
Pay and process invoices and refunds.
Prepare weekly financial updates for the Chairman.
Maintain and update financial and operational spreadsheets.
Monitor arrears, trace payments where required, and liaise with relevant stakeholders for clarification.
Project & Process Support
Support ongoing projects including coordinating meetings, obtaining quotes, and liaising with contractors.
Maintain records of lease extensions and liaise with solicitors where required.
Identify opportunities to improve processes and contribute to continuous improvement initiatives.
Assist with digitisation of records and development of standard operating procedures and templates.
Skills & Experience
Strong organisational and administrative skills with excellent attention to detail.
Ability to manage multiple tasks and meet deadlines independently.
Excellent written and verbal communication skills.
Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint).
Personal Attributes
Self-motivated and comfortable working independently.
Adaptable and responsive to change in a developing environment.
Forward-thinking with a willingness to learn and contribute ideas.
Proactive problem-solver.
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