Job Role:- Automotive Service Advisor
Salary:- Up to £32,000 OTE £38,000 (uncapped)
Location:- Guildford
We have taken on for a Service Advisor in the Guildford area for a very popular multi-franchise Dealership. The lifespan of this dealership goes well over 50 years; a household name brand, with a very loyal / repeat customer base. This is a very active site, which means high up-sell potential and strong team bonuses too.
Here are a few pointers: -
£32,000 basic OTE with uncapped earning potential
1 of 4 Saturdays
Multi-faceted team and personalities – great working environment at a high pace, if you enjoy the activity this is worth a look.
Key role and responsibilities for this Service Advisor role
Ensure customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customer's needs
Advise on timescales and collection arrangements / Produce job cards on in-house computer system
Update customer and vehicle records / Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices
Minimum requirements for this Service Advisor role
Experience in a similar role, as a Service Admin / Service Advisor or similar
An ability to sell additional products and services to customer
Driving license
Excellent communication skills and the ability to deliver outstanding customer service
The ability to manage multiple tasks
If you are interested in finding out more get in contact with Eric Duxbury on (phone number removed), email (url removed) or send us your CV by Clicking Apply Now